Get Gourmet is run by Total Food Development Pty Ltd - makers of the Gourmet at Home brand of products. Established in 2008, the brand has been available through gourmet outlets, primarily in the south east corner of Queensland.
As small business people, we are supporters of the end to end supply chain. As such, for the first four years of our business, we were adamant about only wholesaling to retailers and not selling direct to the public. Throughout this time we received consistent feedback from customers who had found our products at a trade show or who had been given them as gifts seeking an online outlet for our products as they were not able to source them via their local gourmet outlets. Feedback from other producers also led us to believe that not having an online outlet for our products was doing our brand more harm than good.
We're still big supporters of the supply chain - if you have a gourmet outlet in your area then we believe you should support them whereever you can. They can give you personal advice and offer tastings, things that online stores simply cannot do. However, many Australians don't have a local gourmet outlet, and even more work hours that make visiting a traditional store simply impossible.
In our search for an appropriate online outlet, we were confronted by many stores which seem to be "portals" or marketplaces for producers - presenting as one shopfront - but in reality having orders fulfilled by different business in a seemingly piecemeal way. This was not the experience we wanted for our online customers - we wanted to replicate the single point of service offered by your local gourmet outlet - but just offer it online.
And so, in late 2012, we developed Get Gourmet - your one-stop online gourmet shop.
Offering only our range of products would mean that freight costs for your shipment would be unreasonably high, and so we have selected a range of quality gourmet products that we love and we hope you do too. We'd love to hear your feedback on our range - suggestions for inclusions (or exclusions!) - or any other feedback you have on our site.